Q&As

On the eve you tell us the time of your arrival in the apartment, at this time, directly to the address of the booked apartment you meet our settlement manager. Enter into a lease, pay for living and get the keys to the apartment can be directly on the spot...

The price for renting an apartment includes the granting of the right to use the apartment and all the property in it for a paid rental period (the settlement hour is 12.00), all operating expenses for the apartment, utility payments, electricity fees during your stay, cleaning services of the apartment...

For us there are no "profitable" and "unprofitable" customers. If you have made an advance payment, then you can surely expect to settle in the apartment you chose. In case of force majeure circumstances (independent of us), we will either offer you at the same cost similar for a class...

Yes, the estimated hour is 12.00 regardless of the time of actual settlement in the apartment. Standard check-in after 14.00, standard check-out - until 12.00. The organization of an early arrival or late departure must be agreed upon at the time of booking an apartment. At the same time, early...