Q&As

On the eve you tell us the time of your arrival in the apartment, at this time, directly to the address of the booked apartment you meet our settlement manager. Enter into a lease, pay for living and get the keys to the apartment can be directly on the spot at the time of settlement. Please note that you must inform the time of your arrival no later than 14.00 days prior to your arrival. Otherwise, we can not guarantee the arrival at a time convenient for you. In case you are late for check-in for more than 1 hour, you must inform us about this at least 1 hour before the agreed time of arrival and agree on a different time of arrival.